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Building Sustainable Consumer Run Organizations

The Building Sustainable Consumer Run Organizations (CRO) Toolkit is a comprehensive technical assistance manual.  The toolkit is intended to assist individuals in the following processes

  • Processes of building a consumer run organization
  • Processes of managing a consumer run organization
  • Processes of sustaining a consumer run organization. 

From conducting a community needs assessment to implementing sound financial management techniques, this guide provides a blueprint for individuals looking to make their dreams of starting a CRO a reality!

This is a technical assistance manual that you can read through or use as a reference when needed.

To make full use of this manual it is important that you pay particular attention to foot notes1, at the bottom of the page, because they will:

  • Lead you to specific resources where you can find more indepth topical information. You can do this by typing the web address (ex. http://web address.org) into your internet’s search engine and explore from there. Sometimes a web address expires but you can usually find the information by typing in the protocol and host name of the web address and search from there.
  • Refer you to the appendices in the back of the manual which contain sample documents, templates, handouts and many other resources.
  • Give credit to organizations/authors of documents that provided information for this manual, while providing you with links to these resources so that they may become valuable tools for you too.

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